AetherAI Privacy Policy
AetherAI, LLC ("AetherAI," "we," "us," or "our") is deeply committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website ("Site"), landing pages, and related services ("Services").
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with its terms. If you do not agree with the terms of this policy, please do not use our Services.
1. Information We Collect
We collect various types of personal and non-personal information to provide and improve our Services.
1.1. Information You Provide Directly
When you interact with our Services, you may provide us with the following personal information:
- Contact Information: Name, email address, and company or business name (if provided) when you sign up for our waitlist, beta access, or fill out contact forms.
- Correspondence Information: Content of your messages, inquiries, feedback, or feature requests.
- Uploaded Content: Files or screenshots you submit, for instance, to illustrate feature requests or bug reports. We only use this data for the purpose for which it was provided (e.g., to understand your request or provide support).
1.2. Information We Collect Automatically
When you visit or use our Services, we automatically collect certain non-personal and, in some cases, personal information through cookies, web beacons, and similar technologies. This may include:
- Device and Usage Information: IP address, user-agent, browser type and version, operating system, device identifiers, referring/exit pages, pages viewed, time spent on the Site, and clickstream data. We collect IP addresses for security purposes (e.g., fraud prevention, identifying malicious activity), to understand aggregated geographic distribution of our users, and for analytics.
- Analytics Data: Information about your interactions with our Site, such as the features you use, the links you click, and the searches you conduct. This data is primarily collected through analytics providers (e.g., Google Analytics).
1.3. Non-Personal Information
Non-personal information generally includes data that cannot be directly linked back to an individual, such as aggregated usage data, demographic information (where not linked to an individual), and other technical data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Services: To add you to the AetherAI waitlist or beta program, respond to your messages or inquiries, fulfill your feature requests, and deliver technical support.
- To Improve and Personalize Services: To understand how users interact with our Site and Services, identify usage trends, and develop new features, functionality, and content to enhance your experience.
- For Communication and Marketing: To send you relevant updates, announcements, and promotional content related to AetherAI. We provide a clear and easy-to-use unsubscribe mechanism, and you can opt out at any time.
- For Legal and Security Compliance: To maintain the security and integrity of our Services, prevent fraud, enforce our terms of service, and comply with applicable laws.
- For Research and Development: To conduct internal research, analyze user behavior, and generate anonymized or aggregated statistical data.
3. Legal Bases for Processing (for EEA and UK Residents)
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using your personal information depends on the specific context. We typically rely on the following legal bases:
- Consent: Where you have given us explicit consent to process your personal information for a specific purpose.
- Performance of a Contract: Where the processing is necessary for the performance of a contract to which you are a party.
- Compliance with a Legal Obligation: Where the processing is necessary for compliance with a legal obligation.
- Legitimate Interests: Where the processing is necessary for our legitimate interests, and your fundamental rights do not override those interests.
6. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information. To exercise any of these rights, please contact us at support@aetheraiapp.com.
- Right to Access: Request copies of your personal data we hold.
- Right to Rectification: Request correction of inaccurate information.
- Right to Erasure: Request deletion of your personal information.
- Right to Object to Processing: Object to our processing under certain conditions.
- Right to Restrict Processing: Request restricted processing under certain conditions.
- Right to Data Portability: Request transfer of your data to another organization.
- Right to Withdraw Consent: Withdraw consent at any time where we rely on it.
- Right to Lodge a Complaint: File a complaint with a supervisory authority.
For California Residents (CPRA)
California residents may have additional rights under the California Privacy Rights Act (CPRA):
- Right to Know: Request disclosure of personal information we have collected.
- Right to Opt-Out of Sale/Sharing: AetherAI does not sell your personal information.
- Right to Limit Use of Sensitive Information: Limit use of sensitive data.
- Right to Non-Discrimination: No discrimination for exercising your rights.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:
- Waitlist Information: Until service launch or upon removal request.
- Contact Inquiries: Maximum 12 months after resolution.
- Uploaded Files: Up to 6 months after resolution, then securely deleted.
- Analytics Data: Anonymized data retained indefinitely; raw data for 26 months.
- Legal Data: Retained as required by law.
8. Data Security and Breach Response
We implement reasonable technical and organizational measures to protect your personal information, including:
- Encryption: Industry-standard encryption for data in transit and at rest.
- Access Controls: Strict access controls and least privilege principles.
- Regular Monitoring: Continuous monitoring and security audits.
- Data Minimization: Collecting only necessary information.
- Employee Training: Regular privacy and security training.
8.1. Data Breach Response and Notification
In the event of a personal data breach, we will:
- Notify regulatory authorities within legally required timeframes (e.g., 72 hours for GDPR).
- Notify affected individuals without undue delay when required by law.
- Provide detailed information about the breach, consequences, and remedial actions.
- Maintain documentation of all breaches and responses.
9. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us immediately at support@aetheraiapp.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Your continued use of the Services after changes constitutes acceptance of the updated terms.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
AetherAI Technologies, LLCDallas, TX, USA
Email: support@aetheraiapp.com